DEWA to get Whatsapp account to communicate with customers
3 years ago
Dubai Electricity and Water Authority, DEWA, has obtained a verified WhatsApp business account to communicate with its customers. The new feature relies on Artificial Intelligence (AI) through Rammas, DEWA’s virtual employee. Customers can communicate with DEWA in both Arabic and English round the clock through WhatsApp on (046019999). "We always seek to enrich our customers’ […]
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