A weeklong training programme for Jordanian front office government employees will start tomorrow as part of the three-year strategic partnership agreement signed by the governments of the UAE and Jordan in June 2018, to improve government performance.
The training initiative will offer insights into best communication practices and techniques for achieving seamless work efficiency.
The trainers will also upskill participants with new and innovative tools to help them deliver services that assure holistic customer satisfaction.
The governments of the UAE and Jordan signed the cooperation agreement with the aim of improving mutual government work.
Under the partnership, the two nations will exchange expertise and best practices to create a positive work environment within government entities and empower employees to improve their productivity while achieving customer happiness.